Questions, complaints and claims
If you have any questions, complaints or claims,
- access our by Business Portal clicking here
- or calling our Call Center at (4) 444 36 39 in Medellin or our national line at 018000412040.
If you still have not completed your registration Business Portal, you can do so through the Call Center phone line.
Service hours: Monday to Friday 8:00 a.m. to 5:00 p.m