FAQs

Almacenes Éxito S.A. has common shares listed on the Colombia Stock Exchange, as well as ADRs Level144 A in the United States (JP Morgan – Depositary bank).

Any person or entity interested in buying Éxito´s shares must get in contact with a stockbroker firm dully registered with the Colombia Stock Exchange. The stockbroker firm is in charge of providing the customer with all the necessary information about the purchasing process and the business conditions and who represents the person/entity in the same process through an entailment previous process. Once the stockbroker buys the chosen shares, the person/entity receives a receipt issued by the Colombia Stock Exchange to guarantee the acquired obligations.

It is an entity legally authorized to purchase and sale of securities that are issued on a stock exchange. It can conduct business on behalf of third parties, where the trader is in charge of making transactions between buyers and sellers of securities in exchange for a fee charged for this service. In Colombia, the stock brokerage firms are members of the Colombia Stock Exchange and are supervised by the Colombian Financial Superintendence.

Yes, each potential investor can choose the stock brokerage within the list published in the Colombia Stock Exchange.

The return obtained by investing in stocks or equities involves the periodic payment of dividends to shareholders and the valuations of the shares in the stock market. Dividends are approved annually by the General Shareholders Meeting and correspond to a percentage of Net Profit of the Company. The share valuation depends on the market expectations about the company's performance over a period of time or movements and fluctuations of supply and demand for the stock which can increase or decrease its value in a certain period of time

The General Shareholders´ Meeting approved at its ordinary meeting held on March 25, 2021‚ to distribute as dividend a sum equivalent to to one hundred seventy-three thousand two hundred twenty-two million eight hundred seventy thousand two hundred ninety-two pesos (COP 173,222,870,292). The total amount decreed corresponds to an annual dividend of COP$ 387.00 per share.

The decreed dividend will be paid as follows:

1.         On April 5, 2021: 100% (COP 387 per share) to the minority shareholders and 33% (COP 127.71 per share) to the major shareholder.

2.         On September 1, 2021: 67% (COP 259.29 per share) to the major shareholder.

The dividend is not taxed for foreign shareholders neither with income tax nor with dividend tax; for national shareholders is not taxed with income tax but is taxed with dividends at the rate that corresponds to legal or natural persons.                                                                                                                                 

To qualify for payment of dividends, the person or entity must be listed as shareholder on the date of payment thereof and meet the ex-dividend period published by the Company.

In accordance with the provisions of Decree 4766 of 2011 and the General Regulations of the Stock Exchange, the stock negotiations that take place between the first day of dividends payment and the four trading days prior to that date do not include the right to receive dividends (ex-dividend period).

In accordance to the dates for the dividend payments, the 2021 ex - dividend period will correspond to the following dates: March 26, 2021 and August 26, 2021

To update your data in the Issuer's Shareholder Book and/or register an account for the payment of dividends, please complete the Form attached hereto, with the following documents: 

 Copy of citizenship ID

 Legal Entity: copy of the registered agent's citizenship ID and Chamber of Commerce certificate issued within the last three months

 In the case of minors, said Change must be signed by both parents, attaching a copy of the minor's birth certificate

NOTE: If the account belongs to a third party, the form must be duly authenticated by both persons and the original must be sent to the Fiduciaria Bancolombia offices. Formato Novedades Registro Admon Acciones FP-VAF-021-01.pdf If the account to be registered does not belong to a third party, the Form can be sent directly to e-mail: CAA@bancolombia.com.co. If the account belongs to a third party, the documents can be submitted to the offices of Fiduciaria Bancolombia listed below: Medellín: Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. Torre Sur Primer Piso – Sucursal Puerta del Rio. Telephone: +57 (4) 444-7231 Option 2 Bogotá: Calle 31 No. 6 - 87 Edificio San Martín Piso 19 Telephone: +57 (1) 488- 6000 Ext 16568. Cali: Avenida 8 Norte No. 12N - 43 Piso 5 Telephone: +57 (2) 485-2535 Ext 24705. Barranquilla: Calle 64 No. 50 - 155 Torre 1 Piso 2 Edificio Bancolombia Telephone: +57 (5) 371-7700 Ext 53293.

As of 2019 the certificate is available on the Company's website (www.grupoexito.com.co/es/accionistas-e-inversionistas) to be downloaded by completing the required information. In the same way, you can also request it directly from our Stock program administrator, Fiducolombia Fiduciaria Bancolombia S.A. Centro de Atención al accionista CAA@Bancolombia.com.co Phone: (4) 444 72 31 - 01 8000 954 242 Carrera 48 # 26 85, Torre sur Sucursal Puerta del Río Medellín, Colombia

If the shares are dematerialized, the tax certificate can be requested from the Brokerage Firm managing your shares.

As of 2019 the certificate is available on the Company's website (www.grupoexito.com.co/es/accionistas-e-inversionistas) to be downloaded by completing the required information. In the same way, you can also request it directly from our Stock program administrator, Fiducolombia Fiduciaria Bancolombia S.A. Centro de Atención al accionista CAA@Bancolombia.com.co Phone: (4) 444 72 31 - 01 8000 954 242 Carrera 48 # 26 85, Torre sur Sucursal Puerta del Río Medellín, Colombia

As administrator of the Grupo Éxito shares, Fiduciaria Bancolombia is responsible for the comprehensive management of the shares. If you need information related to: tax certificates, payment of dividends and request for information (derechos de petición), please contact the Assistance Center to Shareholders at: Fiduciaria Bancolombia S.A. Centro de Atención al Accionista caa@bancolombia.com.co Teléfono (4) 444 72 31 - 01 8000 954 242 Carrera 48 # 26 85, Torre Sur Sucursal Puerta del Río Piso 6E Medellín, Colombia Tatiana Vargas Ariza Jefe de Sección Negocios Fiduciarios Fiduciaria Bancolombia S.A. www.fiduciariabancolombia.com tvargas@bancolombia.com.co Teléfono (4) 404 23 61 Av. los Industriales Cra 48 # 26 - 85. Edificio Dirección General Bancolombia, Torre sur, Piso 10E. Medellín Colombia

In case of loss and/or misplacement of the security title(s), you must request their replacement, attaching the following documents:

· Complaint duly authenticated before a notary with the number(s) of security title(s), number of shares and Issuer.

· Duly completed form authenticated before a notary and addressed to the Board of Directors of ALMACENES ÉXITO S.A. (Appendix 1).

· Duly completed replacement form before the Stock Exchange of Colombia. (Appendix 2).

· Copy of the citizenship card.

· In the event that the replacement is for a Legal Entity: a copy of the citizenship card of the legal representative and the Chamber of Commerce Certificate of Existence and Legal Representation with a validity of no more than 3 months since issue.

· If the procedure is going to be carried out by a third party, attach a power of attorney duly authenticated by a notary with a validity of no more than 1 month since issue.

· In case of death of the shareholder, attach:

- Succession document (if you have one).

- Civil registration of death.

- Civil registration that proves the relationship with the shareholder.

- Copy of the identity document of the shareholder and the heirs.

If you have doubts about the security titles replacement procedure, you can contact Fiduciaria Bancolombia S.A. at the following phone numbers:

· Medellín: (4) 4447231 option 2

· Bogotá: (1) 7421576 option 2

· National phone number: 01 8000 954 242 option 2.

The documents can be delivered to the following office of Fiduciaria Bancolombia S.A.:

· Medellín - Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. South Tower First Floor – Sucursal Puerta del Rio.

The documents can also be sent digitally to the email CAA@Bancolombia.com.co, as long as those that must be submitted authenticated have the verification code of the Ventanilla Única de Registro – VUR.

In case you need general information about shares, you are required to send the following information: 

 written communication duly signed by the shareholder; if the request is made by a third party, it should include the respective power of attorney

 copy of the shareholder's identity card

 Legal Entity: copy of the registered agent's citizenship ID and Chamber of Commerce certificate issued within the last three months

 In the case of death of the shareholder, the applicant must provide the documents to prove his/her relation and attach the shareholder's death certificate

The documents can be sent by e-mail to: CAA@bancolombia.com.co or delivered at the offices of Fiduciaria Bancolombia listed below: Medellín: Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. Torre Sur Primer Piso – Sucursal Puerta del Rio. Telephone: +57 (4) 444-7231 Option 2 Bogotá: Calle 31 No. 6 - 87 Edificio San Martín Piso 19 Telephone: +57 (1) 488- 6000 Ext 16568. Cali: Avenida 8 Norte No. 12N - 43 Piso 5 Telephone: +57 (2) 485-2535 Ext 24705. Barranquilla: Calle 64 No. 50 - 155 Torre 1 Piso 2 Edificio Bancolombia Telephone: +57 (5) 371-7700 Ext 53293.

For the immobilization of shares and registration in DECEVAL, shareholders must carry out the procedure through a brokerage firm (the “Stockbroker”) that manages their securities or the stockbroker where they decide to register with. The documents required for the process are the following:

• A letter signed by an authorized signature of the Stockbroker Company, addressed to FIDUCIARIA BANCOLOMBIA, requesting to certify the shares to be registered in DECEVAL depository.
• If the physical security of Almacenes Éxito S.A. is yellow, copies must be enclosed; if the security is green, the original security must be enclosed for updating.
• Copy of the shareholder's ID.
• Copy of the securities administration contract, signed by the shareholder and the Stockbroker Company that will receive the shares.
• Legal Entity: Copy of the identity card of the legal representative and Chamber of Commerce Certificate issued no more than 3 months.

It is important to keep in mind that for securities to enter the depository, shareholders must not have pending dividend payments.

The previous documents can be delivered to Fiduciaria Bancolombia in Medellín at the Shareholder Service Center, Avenida Los Industriales Carrera 48 No. 26 – 85. South Tower, First Floor – Sucursal Puerta del Rio. Tel: (4) 4447231 option 2.

If you require financial information, you can find financial statements, operational results and strategic plans previously published to the market on a quarterly and annual base, under the following link:

https://www.grupoexito.com.co/en/financial-information

The merger between Almacenes Éxito S.A. (the “Company” or “Éxito”) and Cadenalco S.A. (“Cadenalco”) was completed  at the Company´s Extraordinary Shareholders Assembly held on August 31, 2001, and through the public deed from November 9, 2001, registered on November 28, 2001.. Given the above, Cadenalco´s shareholders must exchange their shares, at a factor of 1 Company´s share in exchange for 4.7 of Cadenalco´s shares.

To carry out this process, shareholders must attach the following documents:

• ÉXITO – CADENALCO SHARE EXCHANGE FORMAT duly filled out and signed.
• Copy of the shareholder's ID and/or Legal Representative in the case of legal entities.
• Chamber of Commerce certificate for legal entities issued no more than 3 months.
• Original Cadenalco´s share titles (in case of not having the corresponding document, you must report the loss before a public notary and enclose the document).

If you have any doubts filling out the ÉXITO – CADENALCO SHARE EXCHANGE FORMAT, you may contact Fiduciaria Bancolombia in Medellín at (604) 4447231 option 2 or in Bogotá at (601) 7421576 option 2, National Line 01 8000 954 242 option 2.

The documents must be sent to Fiduciaria Bancolombia offices in Medellín at the Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. South Tower, first floor – Sucursal Puerta del Rio. Tel: (4) 4447231 option 2.

The merger between Almacenes Éxito S.A. (the “Company” or “Éxito”) and Carulla Vivero S.A. (“Carulla Vivero”) was completed  at the Company´s Extraordinary Shareholders Assembly held on May 24, 2010, and through the public deed from September 2, 2010, registered on September 2, 2010. Given the above, Carulla Vivero´s shareholders must exchange their shares, at a factor of 3.6 Company´s shares in exchange for 1 Carulla Vivero´s ordinary share.

To carry out this process, shareholders must attach the following documents:

• ÉXITO – CARULLA VIVERO SHARE EXCHANGE FORMAT duly filled out and signed.
• Copy of the shareholder's ID and/or Legal Representative in the case of legal entities.
• Chamber of Commerce certificate for legal entities issued no more than 3 months.
• Original Carulla Vivero´s share titles (in case of not having the corresponding document, you must report the loss before a public notary and enclose the document).

If you have any doubts filling out the ÉXITO - CARULLA VIVERO SHARE EXCHANGE FORMAT you may contact Fiduciaria Bancolombia in Medellín at (604) 4447231 option 2 or in Bogotá at (601) 7421576 option 2, National Line 01 8000 954 242 option 2.

The documents must be sent to Fiduciaria Bancolombia offices in Medellín at Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. Torre Sur, first floor – Sucursal Puerta del Rio. Tel: (4) 4447231 option 2.

The Company´s shares represented by the green security are outdated, therefore, shareholders must present the following documents to update them:

• Original security (green color)..
• Copy of the shareholder's ID.
• SHAREHOLDERS PERSONAL DATA PROTECTION FORMAT duly filled out and signed.

NOTE: In case of not having the green security, shareholders must carry out the procedure for the replacement of the security.

Once the verification of the documents has been carried out, the green security will be replaced in the system and the new security will be generated and printed.

The most recent issuance of common shares was in September 2011 for 114.270.684 shares with a subscription price of COP21,900/share for a total amount of COP$2,5 billion.

The Company invested USD 746 million for the acquisition of 100% of the shares of Spice Investment Mercosur SA, a holding company that owns 96.5% of Lanin SA and 62.5% of the Grupo Disco Uruguay SA, which own directly and indirectly the supermarket brands Disco and Devoto in Uruguay. The remaining proceeds have been used to accelerate the expansion strategy of the Company, the development of new commercial Real Estate projects, and internationalization of operations.

Any future resource needs will always be analyzed and if applicable a new issuance, it will be announced to the market in due course through the required and authorized by law channels.