FAQs

Almacenes Éxito S.A. has common shares listed on the Colombia Stock Exchange, as well as ADRs Level144 A in the United States (JP Morgan – Depositary bank).

Any person or entity interested in buying Éxito´s shares must get in contact with a stockbroker firm dully registered with the Colombia Stock Exchange. The stockbroker firm is in charge of providing the customer with all the necessary information about the purchasing process and the business conditions and who represents the person/entity in the same process through an entailment previous process. Once the stockbroker buys the chosen shares, the person/entity receives a receipt issued by the Colombia Stock Exchange to guarantee the acquired obligations.

It is an entity legally authorized to purchase and sale of securities that are issued on a stock exchange. It can conduct business on behalf of third parties, where the trader is in charge of making transactions between buyers and sellers of securities in exchange for a fee charged for this service. In Colombia, the stock brokerage firms are members of the Colombia Stock Exchange and are supervised by the Colombian Financial Superintendence.

Yes, each potential investor can choose the stock brokerage within the list published in the Colombia Stock Exchange.

The return obtained by investing in stocks or equities involves the periodic payment of dividends to shareholders and the valuations of the shares in the stock market. Dividends are approved annually by the General Shareholders Meeting and correspond to a percentage of Net Profit of the Company. The share valuation depends on the market expectations about the company's performance over a period of time or movements and fluctuations of supply and demand for the stock which can increase or decrease its value in a certain period of time

The General Shareholders´ Meeting approved at its ordinary meeting held on March 24, 2022‚ to distribute as dividends two hundred thirty-seven thousand six hundred seventy-seven million eight hundred ninety-one thousand seven hundred ninety-six pesos (COP 237,677,891,796)). The total amount decreed corresponds to an annual dividend of COP$531.00 per share.

The decreed dividend will be paid in one installment on March 31, 2022

The dividend is not taxed with income tax but with dividend tax at the corresponding rate for legal or natural persons.

To qualify for payment of dividends, the person or entity must be listed as shareholder on the date of payment thereof and meet the ex-dividend period published by the Company.
 

In accordance with the provisions of Decree 4766 of 2011 and the General Regulations of the Stock Exchange, the stock negotiations that take place between the first day of dividends payment and the four trading days prior to that date do not include the right to receive dividends (ex-dividend period).

In accordance with the date for the dividend payment, the ex – dividend period will correspond to March 25 of 2022.

To update your data in the Issuer's Shareholder Book and/or register an account for the payment of dividends, please complete the Form attached hereto, with the following documents: 

 Copy of citizenship ID

 Legal Entity: copy of the registered agent's citizenship ID and Chamber of Commerce certificate issued within the last three months

 In the case of minors, said Change must be signed by both parents, attaching a copy of the minor's birth certificate

NOTE: If the account belongs to a third party, the form must be duly authenticated by both persons and the original must be sent to the Fiduciaria Bancolombia offices. Formato Novedades Registro Admon Acciones FP-VAF-021-01.pdf If the account to be registered does not belong to a third party, the Form can be sent directly to e-mail: CAA@bancolombia.com.co. If the account belongs to a third party, the documents can be submitted to the offices of Fiduciaria Bancolombia listed below: Medellín: Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. Torre Sur Primer Piso – Sucursal Puerta del Rio. Telephone: +57 (4) 444-7231 Option 2 Bogotá: Calle 31 No. 6 - 87 Edificio San Martín Piso 19 Telephone: +57 (1) 488- 6000 Ext 16568. Cali: Avenida 8 Norte No. 12N - 43 Piso 5 Telephone: +57 (2) 485-2535 Ext 24705. Barranquilla: Calle 64 No. 50 - 155 Torre 1 Piso 2 Edificio Bancolombia Telephone: +57 (5) 371-7700 Ext 53293.

As of 2019 the certificate is available on the Company's website (www.grupoexito.com.co/es/accionistas-e-inversionistas) to be downloaded by completing the required information. In the same way, you can also request it directly from our Stock program administrator, Fiducolombia Fiduciaria Bancolombia S.A. Centro de Atención al accionista CAA@Bancolombia.com.co Phone: (4) 444 72 31 - 01 8000 954 242 Carrera 48 # 26 85, Torre sur Sucursal Puerta del Río Medellín, Colombia

If the shares are dematerialized, the tax certificate can be requested from the Brokerage Firm managing your shares.

As of 2019 the certificate is available on the Company's website (www.grupoexito.com.co/es/accionistas-e-inversionistas) to be downloaded by completing the required information. In the same way, you can also request it directly from our Stock program administrator, Fiducolombia Fiduciaria Bancolombia S.A. Centro de Atención al accionista CAA@Bancolombia.com.co Phone: (4) 444 72 31 - 01 8000 954 242 Carrera 48 # 26 85, Torre sur Sucursal Puerta del Río Medellín, Colombia

As administrator of the Grupo Éxito shares, Fiduciaria Bancolombia is responsible for the comprehensive management of the shares. If you need information related to: tax certificates, payment of dividends and request for information (derechos de petición), please contact the Assistance Center to Shareholders at: Fiduciaria Bancolombia S.A. Centro de Atención al Accionista caa@bancolombia.com.co Teléfono (4) 444 72 31 - 01 8000 954 242 Carrera 48 # 26 85, Torre Sur Sucursal Puerta del Río Piso 6E Medellín, Colombia Tatiana Vargas Ariza Jefe de Sección Negocios Fiduciarios Fiduciaria Bancolombia S.A. www.fiduciariabancolombia.com tvargas@bancolombia.com.co Teléfono (4) 404 23 61 Av. los Industriales Cra 48 # 26 - 85. Edificio Dirección General Bancolombia, Torre sur, Piso 10E. Medellín Colombia

In case of loss and/or misplacement of the security title(s), you must request their replacement, attaching the following documents:

· Complaint duly authenticated before a notary with the number(s) of security title(s), number of shares and Issuer.

· Duly completed form authenticated before a notary and addressed to the Board of Directors of ALMACENES ÉXITO S.A. (Appendix 1).

· Duly completed replacement form before the Stock Exchange of Colombia. (Appendix 2).

· Copy of the citizenship card.

· In the event that the replacement is for a Legal Entity: a copy of the citizenship card of the legal representative and the Chamber of Commerce Certificate of Existence and Legal Representation with a validity of no more than 3 months since issue.

· If the procedure is going to be carried out by a third party, attach a power of attorney duly authenticated by a notary with a validity of no more than 1 month since issue.

· In case of death of the shareholder, attach:

- Succession document (if you have one).

- Civil registration of death.

- Civil registration that proves the relationship with the shareholder.

- Copy of the identity document of the shareholder and the heirs.

If you have doubts about the security titles replacement procedure, you can contact Fiduciaria Bancolombia S.A. at the following phone numbers:

· Medellín: (4) 4447231 option 2

· Bogotá: (1) 7421576 option 2

· National phone number: 01 8000 954 242 option 2.

The documents can be delivered to the following office of Fiduciaria Bancolombia S.A.:

· Medellín - Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. South Tower First Floor – Sucursal Puerta del Rio.

The documents can also be sent digitally to the email CAA@Bancolombia.com.co, as long as those that must be submitted authenticated have the verification code of the Ventanilla Única de Registro – VUR.

In case you need general information about shares, you are required to send the following information: 

 written communication duly signed by the shareholder; if the request is made by a third party, it should include the respective power of attorney

 copy of the shareholder's identity card

 Legal Entity: copy of the registered agent's citizenship ID and Chamber of Commerce certificate issued within the last three months

 In the case of death of the shareholder, the applicant must provide the documents to prove his/her relation and attach the shareholder's death certificate

The documents can be sent by e-mail to: CAA@bancolombia.com.co or delivered at the offices of Fiduciaria Bancolombia listed below: Medellín: Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. Torre Sur Primer Piso – Sucursal Puerta del Rio. Telephone: +57 (4) 444-7231 Option 2 Bogotá: Calle 31 No. 6 - 87 Edificio San Martín Piso 19 Telephone: +57 (1) 488- 6000 Ext 16568. Cali: Avenida 8 Norte No. 12N - 43 Piso 5 Telephone: +57 (2) 485-2535 Ext 24705. Barranquilla: Calle 64 No. 50 - 155 Torre 1 Piso 2 Edificio Bancolombia Telephone: +57 (5) 371-7700 Ext 53293.

For the immobilization of shares and registration in DECEVAL, shareholders must carry out the procedure through a brokerage firm (the “Stockbroker”) that manages their securities or the stockbroker where they decide to register with. The documents required for the process are the following:

• A letter signed by an authorized signature of the Stockbroker Company, addressed to FIDUCIARIA BANCOLOMBIA, requesting to certify the shares to be registered in DECEVAL depository.
• If the physical security of Almacenes Éxito S.A. is yellow, copies must be enclosed; if the security is green, the original security must be enclosed for updating.
• Copy of the shareholder's ID.
• Copy of the securities administration contract, signed by the shareholder and the Stockbroker Company that will receive the shares.
• Legal Entity: Copy of the identity card of the legal representative and Chamber of Commerce Certificate issued no more than 3 months.

It is important to keep in mind that for securities to enter the depository, shareholders must not have pending dividend payments.

The previous documents can be delivered to Fiduciaria Bancolombia in Medellín at the Shareholder Service Center, Avenida Los Industriales Carrera 48 No. 26 – 85. South Tower, First Floor – Sucursal Puerta del Rio. Tel: (4) 4447231 option 2.

If you require financial information, you can find financial statements, operational results and strategic plans previously published to the market on a quarterly and annual base, under the following link:

https://www.grupoexito.com.co/en/financial-information

The merger between Almacenes Éxito S.A. (the “Company” or “Éxito”) and Cadenalco S.A. (“Cadenalco”) was completed  at the Company´s Extraordinary Shareholders Assembly held on August 31, 2001, and through the public deed from November 9, 2001, registered on November 28, 2001.. Given the above, Cadenalco´s shareholders must exchange their shares, at a factor of 1 Company´s share in exchange for 4.7 of Cadenalco´s shares.

To carry out this process, shareholders must attach the following documents:

• ÉXITO – CADENALCO SHARE EXCHANGE FORMAT duly filled out and signed.
• Copy of the shareholder's ID and/or Legal Representative in the case of legal entities.
• Chamber of Commerce certificate for legal entities issued no more than 3 months.
• Original Cadenalco´s share titles (in case of not having the corresponding document, you must report the loss before a public notary and enclose the document).

If you have any doubts filling out the ÉXITO – CADENALCO SHARE EXCHANGE FORMAT, you may contact Fiduciaria Bancolombia in Medellín at (604) 4447231 option 2 or in Bogotá at (601) 7421576 option 2, National Line 01 8000 954 242 option 2.

The documents must be sent to Fiduciaria Bancolombia offices in Medellín at the Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. South Tower, first floor – Sucursal Puerta del Rio. Tel: (4) 4447231 option 2.

The merger between Almacenes Éxito S.A. (the “Company” or “Éxito”) and Carulla Vivero S.A. (“Carulla Vivero”) was completed  at the Company´s Extraordinary Shareholders Assembly held on May 24, 2010, and through the public deed from September 2, 2010, registered on September 2, 2010. Given the above, Carulla Vivero´s shareholders must exchange their shares, at a factor of 3.6 Company´s shares in exchange for 1 Carulla Vivero´s ordinary share.

To carry out this process, shareholders must attach the following documents:

• ÉXITO – CARULLA VIVERO SHARE EXCHANGE FORMAT duly filled out and signed.
• Copy of the shareholder's ID and/or Legal Representative in the case of legal entities.
• Chamber of Commerce certificate for legal entities issued no more than 3 months.
• Original Carulla Vivero´s share titles (in case of not having the corresponding document, you must report the loss before a public notary and enclose the document).

If you have any doubts filling out the ÉXITO - CARULLA VIVERO SHARE EXCHANGE FORMAT you may contact Fiduciaria Bancolombia in Medellín at (604) 4447231 option 2 or in Bogotá at (601) 7421576 option 2, National Line 01 8000 954 242 option 2.

The documents must be sent to Fiduciaria Bancolombia offices in Medellín at Shareholder Service Center: Avenida Los Industriales Carrera 48 No. 26 – 85. Torre Sur, first floor – Sucursal Puerta del Rio. Tel: (4) 4447231 option 2.

The Company´s shares represented by the green security are outdated, therefore, shareholders must present the following documents to update them:

• Original security (green color)..
• Copy of the shareholder's ID.
• SHAREHOLDERS PERSONAL DATA PROTECTION FORMAT duly filled out and signed.

NOTE: In case of not having the green security, shareholders must carry out the procedure for the replacement of the security.

Once the verification of the documents has been carried out, the green security will be replaced in the system and the new security will be generated and printed.

The most recent issuance of common shares was in September 2011 for 114.270.684 shares with a subscription price of COP21,900/share for a total amount of COP$2,5 billion.

The Company invested USD 746 million for the acquisition of 100% of the shares of Spice Investment Mercosur SA, a holding company that owns 96.5% of Lanin SA and 62.5% of the Grupo Disco Uruguay SA, which own directly and indirectly the supermarket brands Disco and Devoto in Uruguay. The remaining proceeds have been used to accelerate the expansion strategy of the Company, the development of new commercial Real Estate projects, and internationalization of operations.

Any future resource needs will always be analyzed and if applicable a new issuance, it will be announced to the market in due course through the required and authorized by law channels.

It is a share that is not physically represented in a security title, but rather is represented in a book entry held by a central securities depository, which, in this case, is Deceval, who has in custody a macro title representative of the entire inssuance. The owner of the share is the one who appears registered in the Issuer's shareholders' book with its corresponding book entry in the system managed by Deceval.

That owner does not require a security title to exercise their political and economic rights; its annotation in the register managed by Deceval is enough. Now, if that owner wants a certificate stating that it appears in the registry, Deceval will issue that certificate, upon request to the corresponding Issuer or Direct Depositor, which will give an account of the values on deposit recorded in the account in favor of the investor, and may be used for the exercise of patrimonial and/or political rights, as appropriate. These certificates are enforceable but cannot circulate or serve to transfer ownership of the securities, which can only be transferred by book entry.

The shares dematerialization brings a series of advantages to the Company and its shareholders. In addition to bringing the Company up to global stock trading standards, it facilitates the operational implementation of corporate events (such as shareholders' meetings), reduces the risk of (physical) fraud, provides security over the number of shares held by each shareholder, and facilitates the negotiation processes.

The shareholder does not have to do anything to dematerialize their shares. The shares dematerialization is a process managed by the Company and coordinated by Deceval through the delivery by the Company of the duly updated shareholder registry book.

No. The shareholders will not assume additional costs related to the dematerialization. If the shareholders want to sell their shares, they must assume those costs that derive from the negotiation of their shares in the secondary market.

The rights of the shareholders are not affected by the dematerialization. The shareholders will continue to have the same shares and the same rights that they had before the dematerialization.

Shareholders will be able to exercise their rights effectively without the need to have a physical security since their representation in meetings and some other procedures can be done with the exhibition of their identity document and without the need to present any other different support. 

It is not necessary to do any procedure, because the change is automatic. If the shareholders want to sell their shares at any time, they must do so through the Stock Exchange, and the transfer of the shares will be completed by book entry in Deceval. To do this, they must be linked to a stock brokerage company. The foregoing means that the holders of physical shares will not be able to trade their shares and/or transfer ownership over them through mechanisms other than book entry, whose record must be updated upon request made to Deceval through its corresponding Direct Depositor or the Issuer, in the event that the latter holds said capacity or the entity designated by it.

It is not necessary to do any procedure, because the change is automatic. Those shareholders who still have shares in Cadenalco or Carulla will automatically receive their rights in Éxito shares. If the shareholders want to sell their shares at any time, they must do so through the Stock Exchange, and the transfer of the shares will be completed by book entry in Deceval. To do this, they must be linked to a stock brokerage company.

Shareholders who currently have a direct depositor, that is, a brokerage company with direct access to Deceval and its systems for registration purposes, will have their shares booked on the day of the dematerialization process in that same direct depositor.

The Issuer or whoever it designates will act as direct depositor for the shareholders who currently do not have a direct depositor.

The shareholder must go to the Issuer or whoever it designates and request the change from the depositor with whom the shareholder has previously been linked.

No, on the contrary, it facilitates it since the secondary sale of the shares can only be carried out with dematerialized shares.

Almacenes Éxito S.A. treats the personal data provided by the shareholder during its relationship as a shareholder, in order to comply with the legal duties that the company has towards the shareholder, generate the corresponding legal certifications, and carry out the contact and activities to guarantee the transparent flow of information that is of interest to the shareholder based on this quality, in compliance with the applicable legal regulations and in accordance with the provisions of the personal data processing policy of Almacenes Éxito S.A. Personal data may be processed by those in charge of processing for the development of the purposes described above, including the intermediary and/or centralized deposit that is in charge of managing the shares of Almacenes Éxito S.A. The data may be consulted in databases with a public vocation for risk management, and the shareholder is reminded that they can exercise their habeas data rights through the email protection.datos@grupo-exito.com. The personal data processing policy of Almacenes Éxito S.A. can be consulted at www.grupoexito.com.co 

It is an operation to divide the nominal value of a share. When carrying out a split, the number of shares (authorized and subscribed) of a company increases and their nominal value decreases. A split generates a change in the nominal value of a share and in the number of shares, but does not modify the value of the capital or the investment that each shareholder has in the issuer.

This implies for a shareholder that the number of shares he owns increases, but his investment will remain the same.

The split presented by Éxito consisted in modifying the nominal value per share established in article 5 of the bylaws, which decreased from $10 to $3.333333333340 per share.

By making this modification, the number of shares increased in the same proportion:

The effect for each shareholder was an increase in the number of shares representing their investment in the Company, but the value of their investment did not change. This procedure did not have any cost or involved additional paperwork for the shareholders. After the approval of the split, the shares began to circulate in a dematerialized way and the required electronic registration was carried out, without the need for the shareholders to carry out any procedure.

As a result of this process, the number of shares held by the shareholders was multiplied by 3 and the closing price of the share on the day immediately prior to which the BVC  implemented the Split was adjusted accordingly by dividing it by the same factor of 3 at the beginning of said day, in this way the negotiations in the market continued normally and freely.

Below, for illustrative purposes, is an example of the impacts that the number of shares and the share price of two ÉXITO shareholders had, which applyed to all shareholders.

In any case, both shareholder A and shareholder B retained the same degree of participation before and after the Split.

No, the share trading was not suspended at any time as a result of the split. The BVC carried out the corresponding operating procedures during the weekend of November 19 and 20, 2022 (non-stock days). In this way, at the beginning of the trading session on the first business day of the following week, November 21, 2022, the adjustment would  have already been made in the BVC's transactional systems.

There was no impact on the portfolio of each shareholder in terms of their participation in the Company; although, the value per share reduced and, therefore, said difference was compensated with the increase in the number of shares owned. This is  why the value of the portfolio or investment remained the same.

The value of the dividend is directly related to the annual generation of profits of the Company. It is important to clarify that the decrease in the nominal value is a statutory reform that does not interfere in the normal development of the Company's operations and, consequently, the percentage of the profit approved to distribute as a dividend will continue to be subject to approval by the Assembly, which will determine the future percentages to be distributed, based on the profits and the available cash generated by the Company and not based on the nominal value or number of shares.

Although the equity value of the share decreased, the number of outstanding shares (subscribed) increased, so the effect in terms of value for each shareholder is the same. No accounting entry was made as a result of the share Split; there was no movement in  the value of the capital paid by the shareholders or in the share placement premium that    is registered.

No. This process did not imply an increase or decrease in capital. The authorized and     subscribed capital of the Company remained the same; the only change that was made had to do with the decrease in the nominal value of each share and, therefore, in the number of shares, without affecting the participation of each shareholder in the Company.

The split did not entail a dilution or increase in the shares of the shareholders in the Company's capital, which remained unchanged. Only the number of shares owned by each shareholder changed. The exercise of the political and economic rights     of each shareholder remain the same.